Privacy Policy

About this policy

This website is owned and operated by or on behalf of Continental Studios of Queens, Inc. (“Continental Studios”). Continental Studios is a trusted provider of photographic products and services to schools and families throughout the United States.

At Continental Studios, we are sensitive to the privacy concerns of visitors to our websites. This policy describes Continental Studios’ information practices pertaining to content that you provide to us by using this website, and the choices you can make about the collection and use of your information. This Privacy Statement applies only to information collected on this website and does not apply to any other information collected by Continental Studios by other means.

What personal information we collect

We only collect personally identifiable information about you to the extent you specifically provide it to us. This includes information such as your email address that you provide when you register as a user, contact us to place an order, contact customer service, or register for a service.

We may also collect personally identifiable information through surveys for market research purposes to gain a better understanding of our customers, to improve our products and services, and to develop new products and services. The information we collect in such instances depends on the survey, but might include your name, address, age, and information about your use of our services and products.

Any personally identifiable information you supply to Continental Studios shall be true, complete, and accurate in all respects. You agree to notify Continental Studios immediately of any changes via our website.

Other information we collect

We may collect anonymous information such as your browser type, operating system, ISP domain name, and pages visited. None of this information identifies you personally; we collect it for aggregate reporting on site activity to make the site more useful to our customers.

Web beacons. We use “Web Beacon” (also known as “clear GIF,” “pixel tag,” “data tag,” or “image tag”) technology to collect anonymous information about how our site is used. This information will not identify you or any other user of our site as an individual.

Email. We use clear GIFs in our HTML-based emails that tell us whether you can accept HTML images and, if so, whether you viewed the email. This process does not leave any information on your computer, nor does it collect information from your computer. We do not sell this information to others.

Cookies. A cookie is a block of text placed in a file on your hard drive by a site you’ve visited. We use cookies to understand how our visitors click through our website and what pages they view. We do not store any personally identifiable information in any cookie at any time unless you have agreed to do so.

How your information is used

To provide services: we use your personally identifiable information to perform our obligations resulting from the delivery of Continental Studios products and/or services to you, to respond to your questions, and to fulfill your requests.

To enhance our services: both personally identifiable and anonymous information may be used to provide you with a positive user experience, including marketing and promotional purposes; developing and improving our website, products, and services; and improving the content of our site.

Third party uses: we may contract with third parties (for example credit card authorization companies, merchandise distributors, and vendors processing outbound email communication) to help us offer our services and run the site. Your customer information is provided solely for the purpose of providing you the services you request.

To contact you: we may contact you on an “opt-in” basis via mail, email, or phone to inform you of our (new) products and services, promotions we may offer, or to submit a customer survey.

To comply with the law: we may disclose your personally identifiable information where we reasonably believe we are required to do so to conform to legal requirements or litigation, to protect and defend our rights or property, to enforce this Privacy Policy, or to protect the interests of our users.

Business transfers: customer information generally is one of the transferred business assets in any subsidiary sale or acquisition, but remains subject to the promises made in any pre-existing Privacy Policy.

Continental Studios does not sell, rent, or share customer information with unaffiliated third parties. If you are contacted and do not wish to receive further information, use the means by which you were contacted to indicate that.

Safeguarding your information

The security and confidentiality of our customers’ personal information is extremely important to us. We have implemented measures to protect such information — for example, by limiting access to employees and contractors who need the information to help run the site, and by giving them guidelines for adhering to our confidentiality policies.

This website uses Transport Layer Security (TLS) protocol to encrypt your personal information, including your credit card number, before it travels over the Internet. TLS technology is the industry standard for secure encryption and data integrity online.

Children

This website does not knowingly collect personally identifiable information from children under the age of 13, and we take measures to prevent collection of personal information from children through this website. If a child has provided personally identifiable information through the website, we ask that a parent or guardian contact Continental Studios in writing at 103-03 Metropolitan Avenue, Forest Hills, NY 11375, Attention: Privacy Office, or info@continentalstudios.com, and we will delete the information from our files.

Third-party sites

Please be aware that websites which link to this website may collect personally identifiable information about you. You should consult those sites’ privacy policies, as we have no control over information that is submitted to or collected by them.

Your consent and cancellation

By using our service, you consent to our use of your information as described in this Privacy Policy. If we change our practice, we will post those changes on this page, and it will apply to all information collected. You are encouraged to review this page periodically.

At any time you can cancel your Continental Studios membership or have image postings removed by emailing info@continentalstudios.com. If you request cancellation, we will remove all content (photos) or other personal information from the site. Information necessary for maintaining business records regarding a cancelled account, including records of credit transactions and account ownership, will be retained in accordance with applicable law.

For further information

Continental Studios Customer Service — Continental Studios of Queens, Inc., 103-03 Metropolitan Avenue, Forest Hills, NY 11375. Telephone: 718-268-2870. Email: info@continentalstudios.com.